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Please provide us with your ideas to improve Phantasy Tour. Do not use this feature to submit general support requests. Please address those requests to support@phantasytour.com.

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34 results found

  1. Get rid of the iPhone Amazon gift card ads giving me aids

    Fuck this...I can't even use PT on my iPhone without getting fucked with ads which redirect me to some scam website.

    61 votes
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    4 comments  ·  Bug  ·  Admin →
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    gathering feedback  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    Sorry you’re experiencing a problem with ads on Phantasy Tour. We absolutely don’t want malicious ads on our site. Tracking down and stopping malicious ads is extremely complicated, especially since we’re not seeing the pop-ups here which makes it virtually impossible to troubleshoot. It would be incredibly helpful if you could provide more information about the problem you’re experiencing. Does this occur on desktop, mobile, or both? Could you capture a screenshot and send it the next time it occurs?  

  2. IP ban the maddi poster

    The same person starts threads on the phish forum with the same pictures constantly. This person is just creating random usernames every day to bypass the ignore function. They need to be IP banned, or the domain of the throwaway email addresses needs to be banned

    26 votes
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  3. fix PT show date/time issue

    It looks like something happened post PT being down at the end of December 2018.

    It looks to me like the show dates are being read as under different time zones from the database or something, which is leading to some weird issues.

    For example, when I type 12/28/2018 in the tDB forum, it correctly auto-hyperlinks to the first show of the run. But while the setlist for that show says 12/28/2018 in the page title at the top of the browser, it appears as 12/29/2018 • The Fillmore Philadelphia • Philadelphia, PA on the setlist page itself. Similarly, it…

    25 votes
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    0 comments  ·  Bug  ·  Admin →
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  4. [BUG] I am unable to log into my account

    Many users are unable to log into their accounts. After they click the "Login" button, a spinning icon appears along with the words "Logging in...", but nothing else happens.

    18 votes
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    7 comments  ·  Bug  ·  Admin →
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  5. [BUG] Invasive ads are auto playing videos with audio and auto scrolling the browser

    12 votes
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    started  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    We are aware of invasive ads that began appearing on or around October 26 and are working to track down the source. These ads are reaching PT via real time bidding networks and it is not our intent to display them. They auto play a video ad with audio and auto scroll the browser to the location of the ad. If you encounter these ads, please post a comment on this article so that we know that the problem remains unsolved. If you wish to be updated on the status of this issue, vote for the article and include your email address.

  6. Content not loading on iPad using ios11. List of threads load but blank when you click into one. Just a white box where posts would be

    Just started happening today

    9 votes
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  7. Wrong venue/city on a few Disco Biscuits shows

    For 5/28/17 in my shows, it is listed as being at Twist and Shout Records in Denver, CO, when the show was actually at Three Sisters Park in Chilicothe, IL

    For 12/26/14, 12/27/14 and 9/5/15 (possibly 8/31/13 too) in my shows, they are listed as being at 123 Pleasant St in Morgantown, WV when these shows were actually at The Concord Music Hall in Chicago, IL

    7 votes
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  8. Let phishturbation post again

    YOU SEE WHT I SAID

    6 votes
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  9. Search

    When you do a Post Search (not thread search) for any time range more than about two years, it loads for about a minute and then times out (with the "Error Occurred" message). This should not be an issue in 2018. Please add some indexing or something.

    6 votes
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  10. Fix the Archives. Thread posts truncated by special characters.

    Thread posts in the Archives Database are getting truncated when your script reads the data out of the database because of special characters in the text. Usually from posts copied out of Microsoft Word. There is an extremely easy fix that any web dev should know.

    6 votes
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    2 comments  ·  Bug  ·  Admin →
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  11. [BUG] Touchscreen users cannot scroll down on long posts in a message board thread

    Touchscreen users cannot scroll down on long posts in a message board thread. The post springs back up to the top.

    5 votes
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    1 comment  ·  Bug  ·  Admin →
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  12. MAKE THE PHISH FORUM GREEN AGAIN

    I CAN'T READ GRAY TEXT ON A GRAY BACKGROUND

    4 votes
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  13. I am trying to sign up but I am getting an error.

    I am trying to register but I am getting a 500 error. I have tried different email, passwords, usernames, etc... I am not getting any errors on the form but when I fill out the form and click "sign up" I get a pop up that says "Your account could not be created. Please correct the errors and try again.".

    But it doesn't show any errors on the form and like I said, I tried different usernames, email, and passwords. I have also tried using a different browser that has no extensions installed and I am not using a VPN.

    4 votes
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    4 comments  ·  Bug  ·  Admin →
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  14. allow a 'mark all as read' feature for PMs

    people who i have on ignore send me PMs and it permanently lights up my mailbox as i ave no way of reading them. would be great to clear PM notification of these phantom messages

    4 votes
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  15. Fix the Archives

    Seriously, this is so easy and it's been a problem for years. Just escape the special characters when reading from the database. Any old posts when special characters in them get truncated.

    3 votes
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    1 comment  ·  Bug  ·  Admin →
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  16. FIX THE ARCHIVES!!! (you need to escape special characters)

    In your code from extracting data from your databases you need to escape special and hidden characters. For instance... all of the posts on this thread are truncated when it reaches one of these characters. This is simple shit. Jesus. I've told you this now for years. e.g. https://www.phantasytour.com/bands/phish/threads/852100/the-first-time-i-tood-lsd#/page/1 look at the first post.

    3 votes
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  17. email list pop up will not go away on phone

    When navigating site on phone, pop up asking for email updates will not go away

    3 votes
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  18. Do something/fix the italics in quoting.

    The first 3 nested quotes automatically show as italics on a new comment, but the 4th doesn't. Either remove the italics in the first three (so that you can make use of italics as emphasis in those) or make the 4th nested quote consistent.

    3 votes
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  19. fix the stats page

    the stats page does not load, and has not loaded for months, (at least 6) it is pretty much the only reason i have an account. pleaseeeee fix it

    1 vote
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  20. [BUG] Cancelled / deleted shows remain in a user's "My Shows" list

    For my stats on my profile it shows that i have 150 total shows but i really only have 148 total shows. This is because my Bisco stats show that i have 60 Bisco shows but i really only have 58. When i click the #60 it shows the 58 shows. The reason this happened was because there was originally two extra dates for stats from 10/5/12 Mann Music Center Philadelphia, PA that were posted for that day and i had all three of them added to my stats. Once it was corrected the two extra 10/5/12 Mann Music Center…

    1 vote
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    accepted  ·  0 comments  ·  Bug  ·  Admin →
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