Feedback, Suggestions and Bugs

Please provide us with your ideas to improve Phantasy Tour. Do not use this feature to submit general support requests. Please address those requests to support@phantasytour.com.

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  1. fix PT show date/time issue

    It looks like something happened post PT being down at the end of December 2018.

    It looks to me like the show dates are being read as under different time zones from the database or something, which is leading to some weird issues.

    For example, when I type 12/28/2018 in the tDB forum, it correctly auto-hyperlinks to the first show of the run. But while the setlist for that show says 12/28/2018 in the page title at the top of the browser, it appears as 12/29/2018 • The Fillmore Philadelphia • Philadelphia, PA on the setlist page itself. Similarly, it…

    25 votes
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      0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • adding shows to my list of shows

      I know how to add shows to my list, but when i try to add 2019 moe. shows to my list nothing happens. DO you know if there is something wrong with the way the shows were entered into the database?

      1 vote
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        0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • Search

        When you do a Post Search (not thread search) for any time range more than about two years, it loads for about a minute and then times out (with the "Error Occurred" message). This should not be an issue in 2018. Please add some indexing or something.

        3 votes
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          0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Add Solar Circuit

          Hello everyone
          Solar Circuit is making a name for themselves in the jamtronic scene, and they document/release every show's setlist, archive audio, and high def video. They mix and mingle their songs, with unique segues, covers, and vibes with each set!!
          Thanks

          1 vote
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            0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • Fix the Archives. Thread posts truncated by special characters.

            Thread posts in the Archives Database are getting truncated when your script reads the data out of the database because of special characters in the text. Usually from posts copied out of Microsoft Word. There is an extremely easy fix that any web dev should know.

            6 votes
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              0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
            • 9 votes
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                0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Wrong venue/city on a few Disco Biscuits shows

                For 5/28/17 in my shows, it is listed as being at Twist and Shout Records in Denver, CO, when the show was actually at Three Sisters Park in Chilicothe, IL

                For 12/26/14, 12/27/14 and 9/5/15 (possibly 8/31/13 too) in my shows, they are listed as being at 123 Pleasant St in Morgantown, WV when these shows were actually at The Concord Music Hall in Chicago, IL

                4 votes
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                  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                • Get rid of the iPhone Amazon gift card ads giving me aids

                  Fuck this...I can't even use PT on my iPhone without getting fucked with ads which redirect me to some scam website.

                  55 votes
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                    4 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →

                    Sorry you’re experiencing a problem with ads on Phantasy Tour. We absolutely don’t want malicious ads on our site. Tracking down and stopping malicious ads is extremely complicated, especially since we’re not seeing the pop-ups here which makes it virtually impossible to troubleshoot. It would be incredibly helpful if you could provide more information about the problem you’re experiencing. Does this occur on desktop, mobile, or both? Could you capture a screenshot and send it the next time it occurs?  

                  • fix the stats page

                    the stats page does not load, and has not loaded for months, (at least 6) it is pretty much the only reason i have an account. pleaseeeee fix it

                    1 vote
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                      0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • 12 votes
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                        3 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →

                        We are aware of invasive ads that began appearing on or around October 26 and are working to track down the source. These ads are reaching PT via real time bidding networks and it is not our intent to display them. They auto play a video ad with audio and auto scroll the browser to the location of the ad. If you encounter these ads, please post a comment on this article so that we know that the problem remains unsolved. If you wish to be updated on the status of this issue, vote for the article and include your email address.

                      • email list pop up will not go away on phone

                        When navigating site on phone, pop up asking for email updates will not go away

                        3 votes
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                          0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • IP ban the maddi poster

                            The same person starts threads on the phish forum with the same pictures constantly. This person is just creating random usernames every day to bypass the ignore function. They need to be IP banned, or the domain of the throwaway email addresses needs to be banned

                            26 votes
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                              0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • [Bug] Some users report problems deleting Phantasy Mail and accessing subfolders

                              Reports include:
                              Cannot delete messages in my sent folder
                              Cannot access my sent folder
                              Cannot send Phantasy Mail

                              We are unable to replicate these problems and need to collect as much information as possible from those experiencing them in order to fix them. Helpful information includes operating system name and version, browser name and version and any browser errors you are able to ascertain (try turning on the developer console in your browser to see errors).

                              0 votes
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                                3 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →

                                We’re trying to get to the bottom of the isolated problems that some members are receiving when using Phantasy Mail. We are unable to replicate these problems and need to collect as much information as possible from those experiencing them in order to fix them. Helpful information includes operating system name and version, browser name and version and any browser errors you are able to ascertain (try turning on the developer console in your browser to see errors). Thanks.

                              • 1 vote
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                                  accepted  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • 0 votes
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                                    accepted  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • [BUG] Limit on the number of results in the author field of a forum search prevent some users from being found

                                    Currently, if you are searching for a user's forum threads or post and that user has a short username that is common in longer names, their name may not appear because the drop down that appears only shows a limited number of results. Can exact matches be moved to the top? Could all results be displayed and a vertical scroll bar added to the drop down?

                                    1 vote
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                                      accepted  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • [BUG] Touchscreen users cannot scroll down on long posts in a message board thread

                                      Touchscreen users cannot scroll down on long posts in a message board thread. The post springs back up to the top.

                                      5 votes
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                                        1 comment  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • [BUG] Cancelled / deleted shows remain in a user's "My Shows" list

                                        For my stats on my profile it shows that i have 150 total shows but i really only have 148 total shows. This is because my Bisco stats show that i have 60 Bisco shows but i really only have 58. When i click the #60 it shows the 58 shows. The reason this happened was because there was originally two extra dates for stats from 10/5/12 Mann Music Center Philadelphia, PA that were posted for that day and i had all three of them added to my stats. Once it was corrected the two extra 10/5/12 Mann Music Center…

                                        1 vote
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                                          accepted  ·  0 comments  ·  Bug  ·  Flag idea as inappropriate…  ·  Admin →
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