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← User Support for Phantasy Tour

Please provide us with your ideas to improve Phantasy Tour. Do not use this feature to submit general support requests. Please address those requests to [email protected].

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524 results found

  1. Archived threads still showing up in My Threads

    When threads expire, they should go into the archives and disapear from "My Threads"

    1 vote
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    1 comment  ·  Admin →

  2. Hyperlinks in message board posts that contain dates are not formatting properly

    As a temporary work around, you can utilize a URL shortening service such as tinyurl.com to convert your links before you paste them into PT.

    6 votes
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    completed  ·  1 comment  ·  Admin →

  3. [BUG] Band stats page errors/crashes on Flash graphics in older browsers

    Known affected browsers:
    Safari 5
    IE 8

    0 votes
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    completed  ·  0 comments  ·  Admin →

  4. Cannot access flagged posts

    I have admin abilities on PT Umphrey's, and I have several flagged posts that I cannot access. I click "flagged posts" on the left side of the screen, and I get the spinning loading circle, but the page never loads. Please fix.

    1 vote
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    0 comments  ·  Admin →

  5. Cannot create new songs for setlists

    I have admin abilities on PT Umphrey's, and I cannot seem to create new songs. In the setlist entry, I click "new song" and enter the information, but when I click "save", nothing happens. I close out that box, and type the song in and it is still not in the database. Please fix.

    1 vote
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    2 comments  ·  Admin →

  6. [BUG] Pop-up ads are occurring in some operating environments

    0 votes
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    4 comments  ·  Admin →

  7. [IDEA] When a message board search is performed on 2 words in the same field, use AND operator (not OR operator)

    If you include two words it finds posts with EITHER of those words not BOTH. If i search "mike album" most of the hits are for "album" and have nothing to do with "mike". The words need to be connected by an AND, not an OR operator.

    11 votes
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    completed  ·  0 comments  ·  Admin →

  8. [BUG] On handheld devices, pages load zoomed in on the upper left corner of the page

    4 votes
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    0 comments  ·  Admin →

  9. [IDEA] Remove 4 quote limit validation from quote placement button

    Allow user to copy a 4 quote post into the Compose text box and removed the deepest quote themselves.

    12 votes
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    0 comments  ·  Admin →

  10. [BUG] The "My Stats" link on the band Stats page doesn't work

    1 vote
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    0 comments  ·  Admin →

  11. [IDEA] ASCII character restriction on message board posts is overly restrictive; implement a less restrictive standard

    Character restrictions are a necessity on message board posts. However, the current restriction is too strict and often makes it impossible to paste text from another source. We will implement a less restrictive standard.

    Current restriction doesn't allow the following often used characters in prose:
    … (ellipses)
    — (em dash)
    ™ (trademark)
    ✓ (checkmark)
    ‘ (open quote)

    51 votes
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    completed  ·  27 comments  ·  Feature Request  ·  Admin →

  12. [BUG] Date column links in the "Every Time Played" table on a band's song page are broken

    0 votes
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    0 comments  ·  Admin →

  13. [BUG] Dropdown menus in the top menu bar are broken

    0 votes
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    0 comments  ·  Admin →

  14. [BUG] "Every Song Played" stats under a band's "Stats" tab are inflated incorrectly if a song appears multiple times in a show or set.

    For the purposes of the total column, one or more appearances in a single show should only count as 1 occurrence. Likewise, one or more appearances in a single set should only count as 1 occurrence for that set. The result in some cases will be situations where summing the set totals will not match the total column (but this is expected under the circumstances).

    0 votes
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    2 comments  ·  Admin →

  15. [BUG] An error is preventing users from sending Phantasy Mail when responding to a MB post or another PM

    0 votes
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    0 comments  ·  Admin →

  16. [BUG] Archived message board threads are not available

    Archived message board threads will be restored as soon as possible.

    50 votes
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    completed  ·  3 comments  ·  Admin →

  17. [BUG] "Total Post" count in user profile is not populated or incrementing

    12 votes
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    0 comments  ·  Bug  ·  Admin →
    completed  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    Your total post count is now populated inside your user profile and accurate based on the posts presently in the database. As older threads are brought back online, your total post count will be adjusted accordingly.

  18. [BUG] Alert of new message in inbox is temporarily disabled

    This feature was temporarily disabled because it was impacting site-wide page load performance. It will be re-introduced when a more efficient method has been developed.

    10 votes
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    0 comments  ·  Admin →

  19. [BUG] Do not return user to top of page or return them to the first page when they click "Latest Posts"

    latest post takes me back to post 1 on page 1 instead of the last post made

    11 votes
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    1 comment  ·  Admin →

  20. [BUG] Message board threads do not load in some operating environments

    Reported environments experiencing this problem:
    Opera Mini on Nokia N8
    All Android devices
    Resolved environments:
    IE 7,8,9,11 in Win XP,7,8

    13 votes
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    14 comments  ·  Admin →
    completed  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    We’ve released a patch that has at least solved this problem for users using IE8 on WinXP (maybe more). If you have experienced this problem previously, please try the site again today and report back to us in the comments. Many thanks!

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