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← User Support for Phantasy Tour

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1 result found

  1. [Bug] Some users report problems deleting Phantasy Mail and accessing subfolders

    Reports include:
    Cannot delete messages in my sent folder
    Cannot access my sent folder
    Cannot send Phantasy Mail

    We are unable to replicate these problems and need to collect as much information as possible from those experiencing them in order to fix them. Helpful information includes operating system name and version, browser name and version and any browser errors you are able to ascertain (try turning on the developer console in your browser to see errors).

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    3 comments  ·  Bug  ·  Admin →
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    gathering feedback  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    We’re trying to get to the bottom of the isolated problems that some members are receiving when using Phantasy Mail. We are unable to replicate these problems and need to collect as much information as possible from those experiencing them in order to fix them. Helpful information includes operating system name and version, browser name and version and any browser errors you are able to ascertain (try turning on the developer console in your browser to see errors). Thanks.

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