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Feedback, Suggestions and Bugs

Please provide us with your ideas to improve Phantasy Tour. Do not use this feature to submit general support requests. Please address those requests to support@phantasytour.com.

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27 results found

  1. [BUG] I am unable to log into my account

    Many users are unable to log into their accounts. After they click the "Login" button, a spinning icon appears along with the words "Logging in...", but nothing else happens.

    18 votes
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    completed  ·  7 comments  ·  Bug  ·  Admin →
  2. 0 votes
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    completed  ·  1 comment  ·  Bug  ·  Admin →
  3. 1 vote
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    0 comments  ·  Bug  ·  Admin →
  4. 0 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  5. 0 votes
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    0 comments  ·  Bug  ·  Admin →
  6. 0 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  7. [BUG] Some members cannot be sent Phantasy Mail messages

    For certain members, if you attempt to send them a PM, the form hangs after you click "Send" and the message is never sent. We're gathering feedback to try and correct this problem. If you are one of the members that cannot receive PMs, let us know. If you have been unable to send a message to a particular member because the form hangs, please let us know who you were trying to contact.

    0 votes
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    completed  ·  3 comments  ·  Bug  ·  Admin →
  8. moe. Summer Camp shows from 2016

    3 of the 4 SummerCamp dates and setlists are okay, but they are labeled as "Old Rock House, St Louis MO" :)

    2 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  9. 0 votes
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    2 comments  ·  Bug  ·  Admin →
  10. [BUG] User registration form is broken

    User receives an error message when they submit the registration form.

    0 votes
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    0 comments  ·  Bug  ·  Admin →
  11. 6 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  12. [BUG] Shows tab doesn't load correct shows when "Load More" button is clicked

    When a member is viewing someone else's profile, clicking "Load more" at the bottom of the Shows tab reveals the shows from the viewing members list.

    6 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  13. [Bug] Shows tab inside user profile not loading

    Just shows a blank page when you click on the band name link in a profile to see show stats

    Happening on my iPhone and OS X Mac desktop

    4 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  14. [BUG] Clicking username of other user takes me to my own profile

    This issue is occurring in multiple places throughout the site.

    4 votes
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    completed  ·  1 comment  ·  Bug  ·  Admin →
  15. [BUG] Some users are unable to start new message board threads

    A red box appears in the upper right corner of the window stating "An error occurred while updating the entries. See the inner exception for details."

    0 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  16. Apple App Store redirecting ads

    This fucking sucks, dude. can't do shit without being redirected to download some stupid app. Uber, draftkings, world of warcraft, who the fuck knows what else. every goddamn click.

    209 votes
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    40 comments  ·  Bug  ·  Admin →

    We have not recently received reports of this problem, so we are closing this ticket.

    Several members have reported that this problem has stopped for them. We’d like to hear from more of you. Has the problem stopped for you? Please post to the comments of this ticket.

    Previous update: We pulled a major ad network from rotation this morning. If you’ve been experiencing the app store redirect issue consistently, please post to the comments of this ticket to let us know if the problem persists today.

    Previous update: Members that have tried clearing cookie data from their mobile browsers report that this does NOT solve the problem. Other reports indicate that the problem happens only when accessing PT on a cellular connection and not when accessing PT on a wifi connection. If you can confirm or deny this theory, please post to the comments. We’d also appreciate information regarding…

  17. [BUG] Phantasy Game standings are not sorted and ranked correctly

    Tour opener, Tour tournament and daily dose standings are not sorted and ranked correctly for recently entered setlists.

    0 votes
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    completed  ·  2 comments  ·  Bug  ·  Admin →
  18. Fix setlist input error (on three set shows?)

    When inputting the third set of 07/18/15 by the Disco Biscuits, after inserting Song #1, three new boxes appear (Song #2, Song #3, and another Song #3). When I click on the [X] button to delete any of these boxes, three more boxes appear. Because the setlist cannot be saved with any extra boxes, this is preventing the setlist for 07/18/15 to be uploaded.

    It does not appear to be an error that occurs with any other sets, but it has consistently occurred with the third set.

    3 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  19. 2 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
  20. 7 votes
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    completed  ·  0 comments  ·  Bug  ·  Admin →
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