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← User Support for Phantasy Tour

Please provide us with your ideas to improve Phantasy Tour. Do not use this feature to submit general support requests. Please address those requests to support@phantasytour.com.

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524 results found

  1. [BUG] Edits cannot be made to existing setlists

    Edits cannot be made to existing setlists without first removing all songs that follow the point in the set at which the edit needs to be made, clicking "Save", then rebuilding the setlist from that point.

    1 vote
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    completed  ·  0 comments  ·  Bug  ·  Admin →
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  2. Preview does not seem to be working

    i think this is a bug, not a suggestion :)

    4 votes
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    0 comments  ·  Admin →
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  3. Include date and venue when hovering over setlists

    Please include the date and location in the setlist hover over options.

    4 votes
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    completed  ·  0 comments  ·  Admin →
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  4. [BUG] Stats page doesn't load on iPhone

    0 votes
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    completed  ·  1 comment  ·  Admin →
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  5. [IDEA] ASCII character restriction on message board posts is overly restrictive; implement a less restrictive standard

    Character restrictions are a necessity on message board posts. However, the current restriction is too strict and often makes it impossible to paste text from another source. We will implement a less restrictive standard.

    Current restriction doesn't allow the following often used characters in prose:
    … (ellipses)
    — (em dash)
    ™ (trademark)
    ✓ (checkmark)
    ‘ (open quote)

    51 votes
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    completed  ·  27 comments  ·  Feature Request  ·  Admin →
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  6. [BUG] "My Stats" link on the Stats tab under band communities is not working properly

    0 votes
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    completed  ·  1 comment  ·  Admin →
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  7. [IDEA] Change the color/shading of the box for the page # you are currently viewing to make it more visible.

    It's sometimes hard to tell what page you're on. Shade the current page box at the top/bottom darker than you're doing now so that it's easy to tell I'm on page 4 of the thread,

    3 votes
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    completed  ·  0 comments  ·  Feature Request  ·  Admin →
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  8. [IDEA] Restore auto detection of show dates in message board post body and pop-up of setlist via hover text

    Restore auto detection of show dates in message board post body and pop-up of setlist via hover text

    98 votes
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    5 comments  ·  Admin →
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  9. [BUG] Cannot access "My Threads" in excess of 40

    I'm not sure why you guys are trying to fix whats not broken, well now could you please fix what you have broken? my threads only shows 40 threads now, which means i need to use the search function to find my threads that have fallen past that 40 thread limit. and the search function often doesnt display threads that are less than 2 days old. so really theres 2 problems. having to use search makes the my thread section basically useless.

    5 votes
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    completed  ·  0 comments  ·  Admin →
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  10. [BUG] Site is randomly logging out users

    27 votes
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    completed  ·  12 comments  ·  Admin →
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  11. Issue with creating shows

    I am trying to create some new shows for PT UM, and I cannot select House of Blues (Boston, MA) as a venue.

    1 vote
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    0 comments  ·  Admin →
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  12. [BUG] Message board threads do not load in some operating environments

    Reported environments experiencing this problem:
    Opera Mini on Nokia N8
    All Android devices
    Resolved environments:
    IE 7,8,9,11 in Win XP,7,8

    13 votes
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    14 comments  ·  Admin →
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    completed  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    We’ve released a patch that has at least solved this problem for users using IE8 on WinXP (maybe more). If you have experienced this problem previously, please try the site again today and report back to us in the comments. Many thanks!

  13. My Threads are disappearing in < 24hrs

    topics in "my threads" are disappearing before they are archived. right now my oldest thread that comes up is 19 hours old. i went to post in a thread that i posted on yesterday and had to use my browser history to find it.

    21 votes
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    0 comments  ·  Admin →
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  14. [BUG] Archived message board threads are not available

    Archived message board threads will be restored as soon as possible.

    50 votes
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    completed  ·  3 comments  ·  Admin →
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  15. [BUG] Message board search indexer stops indexing occasionally and needs to be restarted, resulting in gaps in search results.

    6 votes
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    completed  ·  1 comment  ·  Admin →
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  16. Fix the redirects in thread titles

    10 votes
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    completed  ·  0 comments  ·  Admin →
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  17. [BUG] Message Board search function "does not work"

    search for term in topic also returns results where term appears in post

    8 votes
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    4 comments  ·  Admin →
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    completed  ·  AdminPT Support (PT Support, Phantasy Tour) responded

    Search results have been corrected. As for those of you that have reported that older results are not appearing, this is a known issue reported in the “Phantasy Tour has moved” thread. Archived messages will be migrated from Phantasy Tour’s legacy site at a later date. You can subscribe to this bug report for updates:

    https://phantasytour.uservoice.com/forums/164969-feedback-suggestions-and-bugs/suggestions/5534709-bug-archived-message-board-threads-are-not-avail

  18. [IDEA] Restore visibility of user's ID number

    Restore visibility of user's ID number

    20 votes
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  19. [BUG] Pop-up ads are occurring in some operating environments

    0 votes
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    4 comments  ·  Admin →
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  20. [IDEA] Remove 4 quote limit validation from quote placement button

    Allow user to copy a 4 quote post into the Compose text box and removed the deepest quote themselves.

    12 votes
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